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Location: Chennai, TN, India
Date Posted: Mar 23, 2021
Closing Date: Apr 8, 2021
Since 1925, Caterpillar Inc. has been helping our customers build a better world - making sustainable progress possible and driving positive change on every continent. With 2019 sales and revenues of $53.8 billion, Caterpillar is the world's leading manufacturer of construction and mining equipment, diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. Services offered throughout the product life cycle, cutting-edge technology and decades of product expertise set Caterpillar apart, providing exceptional value to help our customers succeed. The company principally operates through three primary segments - Construction Industries, Resource Industries, and Energy & Transportation - and provides financing and related services through its Financial Products segment. For more information, visit caterpillar.com. To connect on social media, visit caterpillar.com/social-media.
Direct reports would include Program Coordinators & Developers. Team will be expected to complete complex programs in one or more business sectors and manage programs on time and within budget, while meeting the requirements of the customer.
This level of leader will have had one or more previous team leader assignments. Previous supervisory experience is not required.
Position will typically support a diverse customer base with differing program management requirements and will often provide high-end project management services such as portfolio resource management and cost management.
The incumbent’s team will be focusing on multiple programs in this assignment. The Manager role accounts for 75% of this assignment and the incumbent will have a smaller role of leading programs.
As a manager, the individual will first be accountable for the oversight of multiple program and project managers (6-12) and the programs they are executing. Responsible to coach, mentor, and supervise the program coordinators and developers in daily assignments and activities and ensure that professional program management techniques and tools are used to manage programs and projects.
Incumbent must be knowledgeable and ensure that all division or department governance processes are followed when necessary. Additionally, must develop networks and execute a communication strategy to assist the program managers to obtain resources and cooperation needed, and remove roadblocks so that they can ensure the success of their team. This network will include Engineering Managers and Division Managers.
This manager roles spends considerable amount of time developing new business partner relationships (ie. New business development) and maintaining customer satisfaction for existing business partners.
Key areas of responsibility are: plan and manage the budget for the team; provide a supportive work environment for the team; select, mentor, coach, and develop others. Manager is responsible for all personnel issues and completion of the PMP and career development processes for the staff.
Will manage his/her own development, continuously learning through experience, interpersonal and leadership skills, and understanding the customers’ needs and application of the process, as well as keeping up with technology. Facilitate and lead process improvement initiatives related to project management processes.
The manager will interact with people from diverse technical and cultural backgrounds. Incumbent will work with own team and with contractors, hourly, salaried and management employees, suppliers, customers, and individuals working in many Caterpillar organizations. Acknowledging and raising awareness of trade-offs between time, resources and quality, and raising the customers’ and management’s awareness of those trade-offs is essential. Understanding and defining benefits of project or program to the customer is crucial.
* 8-12 years of project management experience
* Bachelor's Degree from an accredited college or university
* Previous team lead experience
* Proficient in project management tools, such as Microsoft Project or Primavera
* Ability to facilitate projects, lead chartering sessions, develop and validate network diagrams, and lead integration and compression sessions
* Experience in portfolio, program, and large project management
* Excellent human relation skills
* Good business acumen
* Proficient with all Microsoft O365 software including Excel, Word, Powerpoint, and Teams
Top Candidates Will Also Have:
* Project Management Professional (PMP) certification
* The location for this position is Chennai, India
* Relocation assistance is not available for this position
* This position may require up to 10% travelRelocation is available for this position.
Caterpillar is an Equal Opportunity Employer (EEO).
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