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Location: Champaign, IL, United States
Date Posted: Feb 24, 2021
At Caterpillar, we're working to help our customers build a better world. We wouldn’t be the Caterpillar we are today without the exceptionally talented, bright and driven people who get the job done. This is your chance to help us make progress possible around the world – for our customers, for growing communities and for every member of our team. We are looking for a dynamic, organized self-starter to join our Product Support and Logistics Division as a Customer Support Representative in Champaign, IL.
Product Support and Logistics Division
We’re committed to our customers, who build a better world with our products, services and solutions. We understand and show the value of why they should always choose us. We’re exploring new ideas and opportunities – innovating to discover the breakthroughs necessary for tomorrow’s growth.
And we are one team – creating and delivering world-class components and solutions superior to the competition.
As a Customer Support Representative, you will deliver & enhance customer satisfaction by assisting customers with orders and the timely receipt of product whilst also driving incremental sales with the assigned customer base. Providing technical information, entering and expediting orders whilst handling customer problems with professionalism and diplomacy to deliver an exceptional Customer Experience.
Job Duties and Responsibilities may include, but are not limited to:
Top Candidates Will Also Have:
CAT Flex: This is a temporary position, 40 hours per week, with limited medical benefits available
This position does not offer relocation
This position requires 5% or less travel.
Caterpillar is not currently hiring individuals for this position who now or in the future require sponsorship for employment based non-immigrant and immigrant visas. However, as a global company, Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website www.Caterpillar.com/careers.
Relocation assistance is not available for this position. Any relocation costs incurred would be the responsibility of the selected applicant.