To lead and conduct investigations and analyses which contribute to the development and implementation of inspection methods, procedures and equipment that ensure quality standards for parts and prime products. To provide technical support for a commodity or commodity grouping of similar products by leading on quality development and certification of processes, cost reduction, production quality problems resolution, and warranty reduction.
Job Duties/Responsibilities may include, but are not limited to:
This multi-incumbent position is a Standard Job throughout the corporation that may function in a staff capacity in a particular phase of Quality Assurance responsibilities in assigned areas, including product test procedures and specifications, performing audits, improvements of products reliability and customer satisfaction through support of the NPI (New Product Introduction) & NCI (New Capital Investment) program and resolution of metallurgical grief for steel/forgings at supplier or plant levels.
This position is required to work with all employees to improve quality practices in their processes through quality manner such as daily coaching, tracking CQI (Continuous Quality Improvement) projects & PQVC Scorecard, providing quality support if any poor results or negative trends occur, developing IQC training programs, providing training courses of quality specifications to employees, conducting internal quality audits, facilitating management reviews, etc.
This position is required to implement the Idea Generation Process and Corrective and Preventive action processes by clarifying and verifying all ideas with related persons and spot check, explain the validation reasons, and encourage all employees to make contributions to achieve zero defect in operations.
This position is required to be a coordinator between related teams when there are issues or roadblocks during implementing CQI projects and actions generated from the Idea Generation Process and track its implementation progress.
Incumbents coordinate with engineering personnel on matters regarding Concurrent Product and Process Development (CPPD), New Product Introduction (NPI), prove design to production, engineering changes and deviations, supplier designs, specification approvals, and meeting cost reduction goals.
This position is required to be proactive to develop quality related control methodologies and systems such as Cost of Quality control company-wide. Encourage the implementation of the established systems. Analyze and solve problems occurring during implementation.
This position is also required to actively support 5S/Lean Manufacturing/Class A and SAP and on going support, to help area owners set up goals and integrate 5S/Lean Manufacturing Practices with Internal Quality Certification system through standardization and documentation.
This person reports to a Quality Manager or a Quality Supervisor and works with supervisors, technicians and other support groups.
Typical internal customers include various contacts throughout Caterpillar worldwide and its subsidiaries. External contacts include various customers and vendors throughout worldwide markets. The position is challenged to quickly and correctly identify problems which may not be obvious. The incumbent solves problems by determining the best course of action, within departmental guidelines, from many existing solutions. The incumbent is free to determine the best way to complete job assignments in order to achieve desired results. Work is reviewed after completion, except in the most complex or high impact situations. Impacts key quality goals including Customer Satisfaction, Continuous Improvement, Timeliness, Accuracy, Efficiency, Cost Savings, Vendor Certification, Internal Quality Certification, ISO 9000 Certification, etc. The position meets or exceeds quality standard set for the measure(s) stated.
• 4-year degree in an engineering or manufacturing-related discipline (or equivalent)
• 3+ years of previous experience in manufacturing, quality, understanding of quality management practices or equivalent experience.
• Strong communication, collaborations, project management and influence skills.
• Ability to work all diverse team including customers and with leadership management employees.
• Knowledge of Advanced Product Quality Planning (APQP), quality inspection standards, process capability Process Failure Mode Effects Analysis (PFMEA), Quality Control Plans, Process Audits, RCCA using different quality tools, ISO 9000 etc,
• Advance analytical skills using different application and Excel.
• Ability to effectively train / coach diverse groups about quality concepts, certifications, processes.
• Master’s degree
• ASQ Certification
• This position will close November 23, 2020 at 11:59 PM CST.
• This position is located in Pontiac, IL
This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer such as H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website at www.caterpillar.com/careers
Caterpillar is an Equal Opportunity Employer (EEO). All qualified individuals- including minorities, females, veterans and individuals with disabilities- are encouraged to apply.