This job posting is no longer active.
Location: Morton, IL, United States
Date Posted: Nov 24, 2020
At Caterpillar, we're working to help our customers build a better world. We wouldn’t be the Caterpillar we are today without the exceptionally talented, bright and driven people who get the job done. This is your chance to help us make progress possible around the world – for our customers, for growing communities and for every member of our team. We are looking for a dynamic, organized self-starter to join our Product Support and Logistics Division as a Information Technology Analyst – Technical Infrastructure in Morton, IL.
Product Support and Logistics Division
We’re committed to our customers, who build a better world with our products, services and solutions. We understand and show the value of why they should always choose us. We’re exploring new ideas and opportunities – innovating to discover the breakthroughs necessary for tomorrow’s growth.
And we are one team – creating and delivering world-class components and solutions superior to the competition.
This position performs hardware asset management for Parts Distribution and Integrated Logistics facilities [part of Caterpillar’s Product Support and Logistics Division (PSLD)] throughout North America, Queensland Australia Distribution Center, and our Bangalore, India office. The position leads a team of 5 that schedule PC deployments, perform break/fix, and build assets for customers – basically managing the PC lifecycle. The position coordinates activities with Site IT Contacts as part of our hub-and-spoke support model. The position inventories, maintains, and utilizes asset information in a purchased software product.
The position will perform the following functions:
This is an exciting position where the goal is to keep customers productive. Excellent customer service skills are required.
The position must be able to:
Develop and execute business plans, multi-task, be responsive to customer requests and follow up,
be excellent at tracking details, be regimented and consistently execute processes, train, communicate, and delegate activities to the team and follow up on progress, manage processes, work cohesively with others, support the purchased asset management application and its SQL DB.
This posting will close on November 23, 2020 at 11:59 pm CST.
Caterpillar is not currently hiring individuals for this position who now or in the future require sponsorship for employment based non-immigrant and immigrant visas. However, as a global company, Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website www.Caterpillar.com/careers.
EEO/AA Employer. All qualified individuals - including minorities, females, veterans and individuals with disabilities - are encouraged to apply.