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Client Logistics Operations Manager

This job posting is no longer active.

Location: Suzhou, 32, China
Date Posted: Dec 1, 2020

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Job Description


As the Client Logistics Operations Manager, you assist in the management of a distribution facility serving a Cat Logistics (CL) client operation. You assist the manager, who is responsible to meet client needs and achieve profitability objectives of CL Account(s), with office and storeroom operations ensuring client contract requirements are achieved or exceeded. Reporting to this position are storeroom supervisors/associates and/or invoice clerks. You manage storeroom operations to maximize layout, processes and culture related to receiving, storing, order filling, packing, shipping, quality control, inventory counts, etc.

Job Duties/Responsibilities may include, but are not limited to:

* Serve as liaison to facility operations management and CL Account team
* Determine information services requirements for client, seeking assistance of the manager as necessary
* Recommend changes, assist in continuous improvement initiatives for warehousing processes and implement new systems/processes
* Communicate and maintain a culture of open relationships with associates
* Assist supervisors in answering associate concerns/complaints. Identify and implement staffing levels for assignment completion
* Participate in recruiting and screening applicants
* Ensure employees are thoroughly trained in processes and business practices/policies
* Support purchases of indirect material suppliers and capital items required for daily operations
* Assume responsibility for operations in absence of manager
* Operational updates, written and oral reports and operations summaries


Required Qualifications:

* Experience in all aspects of warehouse operations including previous staff and supervisory experience
* Understand manufacturing and industry engineer
* Be good at customer relationship management
* Communication and analytical skills

Desired Qualifications:

* A degree in business or logistics

Caterpillar is an Equal Opportunity Employer (EEO)

EEO/AA Employer. All qualified individuals - including minorities, females, veterans and individuals with disabilities - are encouraged to apply.
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Job Info

Dec 1, 2020