Caterpillar is a company of builders. Of problem solvers. Of innovators who want to impact the world. Our people build and design the products and services that help shape the communities where we work and live. We are building on our legacy and innovating for the next generation. One where technology-enabled services create improved outcomes for our people and the customers and communities we serve.
JOB DUTIES: Provide direction and guidance to all levels of employees on HR policies and procedures, ensuring consistency. Actively participate as a functional manager on business team ensuring human resources is an integral part of the business strategy. Keep employees, managers, general managers and leadership members advised on changes. Play an integral part in the facility Employee Opinion Survey (EOS) results through integrating cultural values in the day-to-day business activities.
Provide direction to Facility Management in interpretation and application of employee-related policies, practices and procedures, as well as international laws if applicable, governmental regulations, and internal investigations to enhance consistency and maintain and improve the work environment of the facility. Provide employment and personnel services including hiring new employees, administering benefits, providing appropriate training, and ensuring a safe work environment.
Provide directives considering impact upon the company (financial), employee engagement, and consideration for the future (new practices, policies, and procedures). Support and maintain regional point of contacts for competitive businesses for local wage and benefit surveys to be conducted. In Non-U.S. locations, this position may be responsible for surveys and benchmarking data for merit, gain sharing, short term incentive plan (STIP) and evaluation of the results and recommendation of compensation strategy to Corporate Compensation. Research, benchmark, create strategic initiatives, and design implementation strategy to improve business unit results at all locations. Formulate and/or implement policies, practices and procedures related to employment practices, appropriate training, benefits, and safety.
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Coordinate programs for management recruiting, selection. Develop and coordinate, training, development, and promotion to ensure proper and effective staffing, personnel selection and practices, manpower planning and succession planning, skills development, training, policy & practice interpretation and application. Assist managers in addressing individual and organizational effectiveness issues and compensation administration. Position will function as the Human Resources lead contact for the defined unit, determining and providing services directly or from specialized support groups.
Manage a work unit of primarily management/professional employees where some review of subordinate work is required as well as training, developing and mentoring. The position is responsible for all personnel issues and performance evaluation of subordinates.
Typical internal customers include the employees at all levels in one or more facilities and/or Divisions. The position often confronts complex issues or problems, which require careful analysis and diagnosis. Problems are often unique and solutions can require original approaches. May modify existing approaches or develop new solutions. Sets priorities and establishes a work plan in order to complete broadly defined assignments and achieve desired results. Establishes quality standards consistent with overall quality goals. Impacts key quality goals including Customer Satisfaction, Continuous Improvement, Timeliness, Accuracy, Efficiency, Cost Savings, and Process Quality. Position serves as facilitator for the analysis and development of new quality initiatives in the measure(s) stated.