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Business Analyst- Salesforce Sales

Location: Chennai, TN, India
Date Posted: Oct 1, 2020

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Job Description


Are you looking for your next big challenge?


For more than 90 years, Caterpillar Inc. has been making sustainable progress possible and driving positive change on every continent. Customers turn to Caterpillar to help them develop infrastructure, energy and natural resource assets. With 2018 sales and revenues of $54.7 billion,  Caterpillar is the world’s leading manufacturer of construction and mining equipment, diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives.


Caterpillar is investing in our digital future, and we’re looking for talented and motivated UI developers to join the application team.  Our iconic products have evolved from mechanical work horses to highly sophisticated, electronically-controlled worksite solutions. This transformation, along with our smart factories and our integrated dealer network, has a wealth of data ready to be leveraged by our customers and our dealers.



This job requires you to survey Enterprise CRM and break down business procedures, administrations and data need with the end goal of actualizing change management activities to improve the client experience and increment efficiency.



Job Responsibilities:


3+ years of direct working experience with Business resource on requirement collection and converting business requirements to user stories

- 5+ years of working experience in Salesforce

- Well versed in Salesforce concepts (Apex, Trigger, Workflows, Validations, Security, Approval Process, Visual Force pages, Reports & Dashboards, Data loading)

- Well versed in Salesforce Lightning Migration

- Preferred Working experience on using Azure DevOps for Epic, Feature & User story preparation

- Preferred Certification in Salesforce Admin (201) & Sales Cloud Consultant

Work towards designing and creating the necessary training material and conduct internal training sessions for business users who are using the functionalities of Salesforce technology.

Create visual charts and procedural streamgraphs to inspire a better framework of understanding.

Outline the organization’s hierarchy and create profiles, assign roles and access accordingly in Salesforce; work on the visibility and security settings as are required by the various businesses.

Design different custom dashboards as per the user need for different user groups based on their business’s functionalities and requirements.


Qualification: B.Tech/B.E(Any Graduation)

Location : Chennai

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Job Info

Oct 1, 2020