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Quality Technician

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Location: N. Little Rock, AR, United States
Date Posted: Sep 24, 2020

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Job Description


What does it mean to live the Caterpillar Experience?

It means you play a part in building a better world. You contribute to a winning culture—a spirit of accountability—that has driven change on every continent for more than 90 years. To work with us is a commitment to improve sustainability, invent for the digital age and innovate in order to bring solutions to millions of people. Sure, you work for Caterpillar. But more importantly, you work for the good of your career, your family, your community and your world.

As a company, we will take on every challenge that faces us, just as we have in the past. We will continue to lead in our industries because of employees like you. You’re here on purpose, with a purpose. Your work builds the world. You build what matters.

Are you detail oriented?  Do you get a charge from finding the root cause of a problem and identifying solutions?  If this sounds like you, we have an exciting opportunity for you to join our North Little Rock team as a Quality Technician.

In this role, you will investigate, analyze, and lead corrective actions for a wide variety of manufacturing and process issues related to internal, supplier, and field quality for machines built at North Little Rock.   Specifically, you will create quality gate checklists for quality inspection, analyze the data and partner Section Managers, Design Engineers and Manufacturing Engineers teams to resolve identified issues and eliminate product defects.

As the Quality Technician you can expect to:
  • Analyze and solve problems on a wide variety of quality issues related to manufacturing processes such as welding, machining, painting, assembly, and test as well as components in the areas of structures, powertrain, hydraulics, electronics, software, engines, cooling, after treatment, and operator controls.
  • Investigate and correct quality issues for internal, external, and interplant supplier quality issues.  Coordinate containment and corrective action activities at North Little Rock.  Thoroughly document quality issues and quality performance
  • Understand details of engineering drawings and specifications to aid in assessment of conformance or non-conformance of a variety of conditions in manufactured components.
  • Collaborate with colleagues inside Caterpillar including design engineering, manufacturing engineering, global purchasing, supply chain, and operations.
  • Act with urgency to continuously improve manufacturing operations at a Caterpillar machine factory.


The successful candidate must bring (Basic Qualifications):

  • Bachelor’s degree from an accredited college or university OR at least 5 years’ experience in a Quality related role.
  • Ability to travel up to 10% of the time to visit Caterpillar facilities and dealers in the U.S. and abroad.
  • Demonstrated ability to influence others.
  • Demonstrated proficiency using MS Excel and PowerPoint.
Top candidates will also bring:
  • Experience as a quality inspector, quality analyst, quality engineer, or manufacturing engineer.
  • Experience with engineering drawings, geometric and dimensional tolerancing, engineering and manufacturing requirements, and engineering specifications highly desirable.
  • Experience with Root Cause Corrective Action (RCCA) problem solving process such as Six Sigma highly desirable.
  • Strong communication skills and an ability to build positive working relationships with coworkers.
Relocation assistance is not available for this position.


EEO/AA Employer. All qualified individuals - including minorities, females, veterans and individuals with disabilities - are encouraged to apply.


This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as H, L, TN, F, J, E, O.  As a global company, Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website at

#Hiring #NowHiring 

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Job Info

Sep 24, 2020


United States