Can't find what you're looking for?

Join our Talent Network
Join our Talent Network

Field Service Technician

Location: Marathon, ON, Canada
Date Posted: Sep 21, 2020

Share: mail

Job Description


For nearly 90 years, Caterpillar Inc. has been making sustainable progress possible and driving positive change on every continent. Customers turn to Caterpillar to help them develop infrastructure, energy and natural resource assets. Caterpillar is the world’s leading manufacturer of construction and mining equipment, diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. We don't just build great products, we pair them with the newest digital technologies and analytics to solve problems and anticipate customer needs. We are bringing our industry into the Age of Smart Iron. A lasting legacy of talented and committed employees give Caterpillar its competitive edge. It is our team that has allowed this company to accomplish great things. From the construction of the Hoover Dam, to earthquake relief in Indonesia, our employees have never failed to give customers enduring results through superior service and innovation.

We currently have an opening for a Field Service Representative in Marathon, Ontario, Canada. This position serves as a company technical representative dealing with customer service including on-site preventive and corrective maintenance and inspection service work, call-out services and commissioning activities on Caterpillar surface/underground mining machines and support equipment. The primary responsibilities of this role are:


  • Perform equipment maintenance tasks (planned, preventive, corrective) and/or troubleshooting in surface or underground mine environments following all required safety measurements,

  • Proactively recognize electrical/mechanical/hydraulic abnormalities and potential safety problems. Take appropriate action to prevent hazards and damage to equipment.

  • Interface with mine planners. Provide daily reports to project manager regarding daily and future planned work.Monitor parts and tools as well as service/time/personnel requirements for pending work to ensure they are on hand when required.

  • Timely work order management to ensure equipment health data is current.

  • Will have strong product knowledge to repair/adjust minor mechanical/electrical/hydraulic components/systems

  • Utilize sound judgment when analyzing problems. Must be able to prioritize work in a fast-paced customer production environment with competing priorities.

  • Understands and complies with all HSES policies and procedures.

  • Willing to work flexible hours as required for 24/7 surface/underground mine production environment.

  • Obtain and hold training/certifications as needed.


Caterpillar is not currently hiring individuals for this position who now or in the future require sponsorship for employment based non-immigrant and immigrant visas. However, as a global company, Caterpillar offers many job opportunities outside of Canada which can be found through our employment website

Caterpillar is an Equal Opportunity Employer



  • Experience in a surface and underground mining environment is essential. 
  • The candidate will have a recognized apprenticeship or equivalent period of training, Certified HD Heavy Duty Equipment Technician with at least 5 years of experience, preferably with CAT machines.
  • Advanced knowledge of methods and experience in the diagnosis and maintenance of heavy-duty diesel mobile equipment including various types of Caterpillar equipment used in the mining and construction industry is required.
  • Norcat certification is preferred.  

Share: mail

Job Info

Sep 21, 2020