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Digital Operations Consultant

This job posting is no longer active.

Location: Tullamarine, VIC, Australia
Date Posted: Aug 7, 2020

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Job Description


As Digital Operations Consultant, you will be working closely with district offices to develop our dealer digital operation excellence to support industry strategy execution and improve customer loyalty.

The main responsibilities will include but not limited to:

  • Work with district team for Digital Excellence Program assessment and governance process to close dealer digital operational gaps

  • Focus on assets data usage to support dealer develop data insights for aftermarket services growth.

  • Support district and dealer to align Cat digital model and develop dealer digital roadmap, including vision statement (To-Be state), critical initiatives, and prioritized project list or action plan.

  • Support Cat digital and industry business teams for digital applications deployment as well as connectivity management and growth strategy.

  • Work closely with Industry Technology Teams and Cat Digital teams. 


Required Qualifications:

  • A degree in either: marketing, business, data science and analytics, engineering or equivalent. 
  • Advanced marketing or sales experience gained from a number of years in a broad range of field-based assignments. 
  • Previous dealer interaction experience is preferred.
  • Cross functional exposure to the areas of either: digital transformation or data science and analytics.
  • Self-motivated with proven interpersonal skills including demonstrated ability influence others in driving change, and being able to work in a dynamic and uncertain environment. 
  • Proven ability to effectively communicate and work with stakeholders across levels and persuade others internally and externally to ensure relentless execution. 
  • Advanced understanding of digital transformation journey and proven ability in project management


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Job Info

Aug 7, 2020