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Systems Application Specialist

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Location: Geneva 6, Geneva, Switzerland
Date Posted: Jul 14, 2020

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Job Description


Caterpillar has an exciting opportunity for a Systems Application Specialist. In this position, you will serve as a recognized expert. You will leverage outstanding machine application and/or product knowledge to support sales, increase customer loyalty and improve sales force effectiveness. You will also identify and translate local customer requirements to influence product and solutions development.

Job Duties/Responsibilities may include but are not limited to:

* Support Sales Team and Dealers with Go-to-Market strategy and new customer acquisition.

* Support Sales Team and Dealers with industry deep-dive and execution of the Division strategy.
* Support Business Plan achievement and profitability targets by enhancing the Caterpillar product range adoption and value selling with dealers and customers. 

* Support dealer value selling capability and ability to offer “Unique Selling proposals”

* Lead Cat Productivity deployment with targeted dealers and customers.

* Support offboard / onboard technology adoption and utilization.
* Serve as customer consultant including application, production and cost studies to improve value recognition from Caterpillar products. 
* Lead deployment of utilization of Cat sales & application tool (VET, Turbo, FPC…) to increase sales force effectiveness
* Coordinate and lead training of customer personnel (product & application)
* Deliver sales training to dealers and Cat Employees. 
* Complete site assessments and production study and develop dealer capability through dealer champion 
* Complete detailed product feature/benefits analysis for specific market / Segments. 
* Respond to requests from Global Product Application Teams. 
* Participate as a subject matter expert on NPI teams. 
* Stay abreast of industry and technology changes and relate those changes to Caterpillar, dealer and customer needs.


Required Qualifications:

* A college or university degree or equivalent experience.

* Industry experience (min. 5 years). 
* Minimum 5 years dealer and customer facing experience with earth moving / mining equipment products.

* Deep Product and application knowledges and experience.
* Fluent in English and French is required.

* Must be Swiss national or C permit holder; G or B  work permit holders with European citizenship.

Desired Qualifications:

* Demonstrated ability to work independently, communicate effectively and influence others in the work group, dealer personnel and customers

* Broad company knowledge

* Excellent interpersonal skills are essential to deal with sensitive issues and/or persuade others inside and outside the company to take specific action.

* Fluent in Spanish and Italian is desired.

Caterpillar is an Equal Opportunity Employer (EEO)

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Job Info

Jul 14, 2020