more than 90 years, Caterpillar has been making sustainable progress possible
and driving positive change on every continent. Customers turn to Caterpillar
to help them develop infrastructure, energy and natural resource assets. At
Caterpillar, you build what matters—whether it’s the career you want, crucial
work skills, strong relationships or new digital technologies. There are big
jobs to be done worldwide - building critical infrastructure, bolstering local
economies, meeting the demand for energy - and that work is powered by our
people. Every single Caterpillar employee moves our company forward. Piece by
piece, part by part, person by person. Together we create sustainable,
world-changing solutions that impact lives around the globe. Join our winning
team and help build a better world. The Resource Industries Segment has an
exciting opportunity available as Communicator Consultant based Monterrey, N.L.
In this role you will handle a wide range of strategic communication related
tasks for the Leadership Team of the Advanced Components Manufacturing Business
Units In México.”
high-value communication to all audiences within the Advanced Components
Manufacturing (ACM) facilities in Mexico. Defines, develops and implements
communication and change management strategies for ACM. Supports the Operations
Manager and ACM Mexico leaders, defining and implementing the overall Business
communication strategy and plan, in order to increase the understanding and
contribution of managers and employees to the strategy and challenges of ACM
Mexico, reinforcing their engagement and hence the Business performance.
the Business internal communication strategy and plan
and develops strategic communication and change management plans for the
division’s strategic priorities, initiatives and challenges.
the audiences and addressing their specific needs
as a translator of the strategy for all audiences in the Business, checking the
understanding with feedback loops and bottom-up communication
and measuring the communication actions with the aim to continuously improve
their quality and efficiency
and managing the Internal Communication budget
the ACM Mexico Leader’s communication towards all employees in the Business.
and monitor a managerial culture of dialogue between managers and team members.
That includes providing coaching or training to business leaders.
the change and the business transformations, analysing their impact on people
and designing the appropriate communication plan and actions to support the
change management. Provides communication and change management support for
major organizational changes, policy changes and new services.
the leadership and all employees events. Develops content, materials and
messaging for internal meetings, including townhalls, all employee meetings and
leadership conferences as related to assigned coverage areas. Defines,
develops, implements and measures new and ongoing employee communications
strategies for the group.
and implement, given the case, the crisis communication plan for the Business,
aligned with the corporate process and guidelines. Define upstream clear roles
and responsibilities and organize dedicated training if necessary.
leadership to process teams to create a common change approach across different
process areas. In addition, conduct
workshops to define the process, structure, people and cultural changes using
the Caterpillar Change Management Framework.
case of a Global Campaign launched at the global level, deploy Global Business
specific messages – if any – to all employees in Business according to the
deployment plan defined at the global level.
as an advisor to leaders and project teams on the most effective method for
communicating messages to employees. Creates/develops messages that are
informative, timely and focus on the employee.
a pro-active member of the overall ACM Internal Communication team,
contributing with ideas, knowledge and practices sharing. Challenging and
accepting to be challenged.
the adoption and application of best practices in the Caterpillar
Organizational Change Management framework to mitigate risks and to drive early
value-realization while achieving both tangible and intangible benefits as
determined by the ACM strategy
partnership / internal consultancy
thinking to provide high value communication
agility and judgment
coaching and teaching
Design and Control
sourcing and co-creation
and sense of innovation
knowledge of multimedia design and technology including social media tools
The incumbent must be
familiar with the organization being served. The position typically requires a
college or university degree
in communications or equivalent experience. In addition, three to five years of
is typically required, preferably as a business unit or corporate communicator.
The ability to maintain
confidentiality, strong writing skills and experience, and excellent
interpersonal skills are required
to develop a cooperative work relationship with others inside and outside of
the department. Advanced