This job posting is no longer active.
Location: Bangalore, KA, India
Date Posted: Jun 4, 2020
Provide user support and deep expertise of the financial systems to address user support issues that may arise in the Mach 1, CBS, CGM, eSAP or other instances of SAP.
Lead Accounts Payable SAP+ WMD x-Suite workflow solutions.
Support and schedule the year end legal entity, statutory, and tax reporting of assets & depreciation schedules
Analyze issues and identify the impact on financial reporting
Participate in problem resolution process involving customer and information services interaction
Support testing of functionality and upgrades related to Financial Systems
Provide and maintain accurate user documentation and training as well as detailed process/transaction flows
Monitor system performance and grief; notify users of announcements, issues or concerns.
Provide ongoing support to promptly address business critical incidents and manage ServiceNow tickets for support of these systems.
Coordinate, participate and occasionally lead small cross-functional teams, with participation from finance (EFSS & Site accountants) and non-finance professionals to ensure customer needs are being met with the systems
Have a comprehensive understanding of Caterpillar’s business and accounting practices, systems and procedures.
Apply system / accounting knowledge and provide guidance on accounting issues
Support deployments and participate in testing, training, and hyper-care.
Lead, Train / Develop
the user support team on different systems.