The Cat® Digital group is the digital and technology arm of
Caterpillar Inc., responsible for bringing world class capabilities to our
products and services. With almost one million connected assets worldwide,
we're focused on using data, technology, advanced analytics, and AI
capabilities to help our customers build a better world. To accomplish this,
we’re deploying analytics that generate insights, recommend optimized
decisions, and improve products by intelligently integrating massive quantities
of telematics information, transactional records, images, unstructured
documents, and other data sources. The opportunity to make an enormous impact
is truly remarkable!
position works with Cat Digital data governance activities and be part of a
team of experts with responsibility for improving the quality, use, and
management of data and information assets. This position is responsible
for commercial management of legal and compliance related processes and tools
within the IoT connected product space.
The position will work closely with Legal Services, Risk Management
& Compliance, Engineering as well as dealer and customer facing teams
within the industry groups. This role
will provide leadership and guidance to ensure legal framework, processes and
systems are in place to provide enterprise support for Digital business
Primary job duties will include, but are not limited to the
- Evolve into Caterpillar’s deep expert on data
consent, data notifications, and data agreements. Advise teams, engineering,
marketing, and others related to data consent and authorizations. Work with
teams across the enterprise.
- Commercial ownership and requirements definition
for a new centralized legal consent system that enables integration with
downstream applications and other digital tools like subscription management
- Work closely with legal teams to assist in the
creation and updating of data consent/authorization processes. Execute customer
consent and compliance reporting, as well as coordination with communications
teams to provide timely internal and field updates and ensure visibility to
changes or updates within processes and systems
- Manage and monitor progress of ongoing dealer
roll-out of point of sale customer consent strategy including transition of
global dealers from manual to digital based systems and processes
- Commercial ownership of dealer and customer data
governance and hardware compliance inquiries, properly communicating policy
information externally and ensuring quick and accurate resolution
- Data governance / customer consent and
compliance reporting, as well as coordination with communications teams to
provide timely internal and field updates and ensure visibility to changes or
updates within processes and systems
The incumbent will have responsibility for oversight of a
program or effort that has multiple competing and conflicting inputs from
various different areas of other business units or business acumen that will need a
single capability to meet the needs of all of those areas. The incumbent must be very organized in
creating all of the meetings and communications to insure all interested
parties are kept involved of current and emerging status and changes. This person will have to facilitate meetings
in which strong conflicts may arise. The
incumbent may need to facilitate problem resolutions for those conflicts. Problems
and issues have a variety of interpretations, and require careful
evaluation and reference to a large number of options. Incumbent must first identify the nature of a
complex or undefined problem and then develop the best solution or application
from numerous alternatives.
Incumbent develops well-prepared action plans for the
current year and has a clear sense of what needs to be achieved in the year to
come. Position receives assignments that
tell what needs to be done and when it needs to be completed. Incumbent can recommend change practices and
procedures to get the desired results.
- Position requires a four year degree from an
accredited college or university.
- 5 plus years of experience consulting with
internal process partners, customers or dealers in digital technology by
leveraging in-depth product and technical expertise.
- General understanding of IT development and support
- Experience working with Legal to establish legal
policies and Enterprise Procedures
- Strong execution track record and willingness to
take on unique challenges
- DNPI, NTI, or NPI project experience
- Understanding of IoT telematics and related end
user applications along with a strong command of both verbal and written
communications, and strong business acumen.
- Translate business objectives and their value
into prioritized detailed requirements is also required.
- Demonstrate the ability to lead across multiple
groups, communicate effectively to influence others inside and outside the work
group, and work on large scale complex projects.
Caterpillar is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website at www.caterpillar.com/careers.