Caterpillar is looking for a Product Designer to grow our IOT and Customer Connectivity team!
In this role, you will be an advocate and bring passion and empathy for helping
some of the hardest working people on the planet, Cat customers and dealers.
Through partnership with our business partners, as well as our product and
engineering teams, you will shape digital experiences that both transform and
simplify our customers’ and dealers’ day to day work and how they interact with
the Cat brand, products, and services in the telematics, equipment management,
and productivity space; our job is to help our users do their job better! This
will be accomplished by first seeking to understand our customers’ needs and
workflow and then translating those needs into compelling information
architecture, interaction models, task flows, UI for multiple device platforms
(responsive web, mobile, tablet, wearable devices, physical), and ultimately
delightful experiences, consistently validating with direct customer feedback
along the way.
with user researchers, product managers, and business partners to design
and validate new experiences through the development of user flows,
sketching, mockups, wireframes, and prototypes.
experiences from early stage research and wireframes to elegant and simple
web and mobile production ready visual designs for a global user base.
a culture of user research and validation by helping to coordinate
frequent formal and informal usability studies, ethnographic research,
jobsite interviews, customer panels, and prototype testing, which helps to
both inform product design and build on our team’s knowledge base of user
workflow, tasks, and unmet needs.
in frequent design reviews to both give and receive feedback from other
designers and product owners to enhance our product quality and build a
culture of trust, accountability, and collaboration.
align with engineering teams and business analysts on implementation and
QA of design work.
expanding, and maintaining a symbols/component library for use across a
requires a four-year degree from an accredited college or university
related to user interface/graphic design, a closely related technical
degree, or equivalent experience
proficiency with leading design software such as Sketch, Figma, or Adobe
- 3+ years experience in UI design for web
and mobile with a portfolio demonstrating the items below (please be
prepared to hand over and talk through a portfolio during the hiring
- Design project requirements + customer pain points to resolve.
- Challenges encountered in the design process and how you overcame them
- Results and success stories of how your design deliverables benefited
your clients or end users
designing cross-platform experiences (web, iOS, Android)
visual design skills with sensitivity to user-system interaction for a
global user base and an eye for detail working toward pixel perfect design
with utilizing symbols libraries and reusable components to build
consistent designs across multiple platforms. Special consideration given
to those with experience building and managing libraries in Sketch or
Figma, as well as background with Google Material Design
comfortable working across all stages of design covering research,
requirement refining, workflow creation, wireframing, prototyping, user
testing and validation, strong design documentation, and consistent
support while launching into production across multiple projects at a time
to clearly and effectively communicate design processes, ideas, and
solutions to teams and clients in serving as the number one advocate for
the end user