Manage project teams comprised of digital resources, marketing resources, business resources, and others tasked with developing and maintaining marketing & digital solutions used by Caterpillar dealers, customers, and internally.
JOB RELATED STATISTICS:
Volume: varies from 6 – 8 projects annually, or based on agile sprint frequency
Financial Impact: $500,000 to $1,000,000
Complexity: moderate to challenging
Scope: spans across multiple functional areas within business unit and across other business units
Geographic Scope: global
Job Duties/Responsibilities may include, but are not limited to:
The Digital Project Manager 2 is accountable for ensuring successful completion of projects, on-time, within budget, and error-free. The principal responsibility of the Digital Project Manager 2 is to manage the planning and execution of project team members. The incumbent will be responsible for managing the project charter, communications, metrics, reporting, and the overall project plan and budget.
The Digital Project Manager 2 will:
- Use knowledge of marketing and digital processes and business acumen to guide cross-functional teams in the execution of projects.
- Manage multiple projects concurrently.
- Demonstrate thorough knowledge of Caterpillar Inc.; its products and services; its internal systems, processes, and procedures; and its relevant external influences (competitors, laws and regulations, market conditions, etc.) to meet or exceed customer expectations.
- Serve as the principal communicator with clients and internal stakeholders regarding project status.
Significant challenges of this position are working with people, enhancing the team’s creativity, facilitating the team’s cooperation, clearly communicating the requirements and tasks while gaining input from the team on refinement of same, translating both verbal and non-verbal information from the customer to management and team members. The Digital Project Manager 2 acts as a spokesperson for the team in meetings, with multiple levels of management, and with the customer. As Project Manager, he or she must develop strong internal networks to enable them to obtain resources and cooperation needed, and remove roadblocks so they can ensure the success of their project team.
The Digital Project Manager 2 demonstrates thorough knowledge of marketing and digital approaches/techniques and the ability to handle typical project issues. The position should be able to explain conclusions to customers who have limited knowledge or experience. As the second level of three project manager positions, he or she is expected to have previous experience leading teams in project management. The incumbent should exhibit strengths in areas of personal planning, organization initiative, delegation, leadership and interpersonal skills.
Bachelor’s degree in the area of Information Technology or relevant,
3-4 years of experience in project management
Experience playing the Scrum Master role for at least two years for a software development team that was diligently applying Scrum principles, practices, and theory.
Scrum Master Certification (CSM)
Previous experience as a team lead
Excellent communication and mentoring skills
Good skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency
Removing impediments or guiding the team to remove impediments by finding the right personnel to remove the impediment.
Monitor and manage issues and risks
Facilitating getting the work done without coercion, assigning, or dictating the work.
Facilitating discussion, decision making, and conflict resolution
Assisting with internal and external communication, improving transparency, and radiating information
Supporting and educating the Product Owner, especially with respect to grooming and maintaining the product backlog.
Documentation and reporting to higher management