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Production Support Specialist - Reactive Tech - 2nd Shift Seguin,TX

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Location: Seguin, TX, United States
Date Posted: Dec 13, 2019

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Job Description


Build more than machines. Build a career.

At Caterpillar, we're working to help our customers build a better world. We wouldn’t be the Caterpillar we are today without the exceptionally talented, bright and driven people who get the job done. This is your chance to help us make progress possible around the world – for our customers, for growing communities and for every member of our team.

Reactive Technician – Production Support Specialist

The purpose of this position is to improve product quality, velocity, and cost by providing assistance to the assigned department in the form of data analysis, problem solving, and work validation. 


  • Maintain and improve the integrity and reliability of process controls within the production process
  • Perform Plan / Method Audits of the production processes
  • Lead and support Caterpillar Production System continuous improvement activities
  • Provide support to quality issues identified on the production line as needed
  • Escalate issues to engineers or supervisor
  • Execute containments as required in an effective manner and communicate results
  • Inspect non-conforming or defective material
  • Create audits and emails to communicate with supplier on findings
  • Investigate suspect material to root cause and provide feedback
  • Utilize prints and specs to determine failures
  • Maintain 5S of Reactive Quality area
  • Ensure inventory is transacted in Computerized Process Validation
  • Inspect 48 hours of planned material for conformance
  • Place material on A-Plan
  • Assist in packaging and shipping material
  • Follow standard work for audit creation
  • Process and take material to the CMM lab for further inspection
  • Complete specially assigned projects by QE’s and Supervisor
  • Document findings in PLEX, e-mail and on the white board
  • Provide audit #’s to Ops TL’s for BIQ closure
  • Follow Reactive BIQ Checklist when creating the reports
  • Professional communication and interpersonal skills


Desired Skills/Experience

  • Knowledge of part prints
  • Familiarity with hand gages and other inspection tools
  • Knowledge of Computerized Process Validation (PLEX)
  • Knowledge of engine maintenance or assembly
  • Knowledge of Microsoft Office

Physical Requirements (with or without reasonable accommodation)

• Ability to sit or stand for prolonged periods
• Ability to perform repetitive operations
• Ability to lift up to 35 lbs

Full time position with full benefits (Healthcare, dental, vision, 401k with 6% company match, and life insurance benefits)

Additional Information: Resumes are highly encouraged for all applicants. This is an hourly position with an entry wage of $15.50/hr in Seguin, TX.

Relocation assistance is not available for this position.


Caterpillar is an Equal Opportunity Employer (EEO).


Caterpillar is not currently hiring individuals for this position who now or in the future require sponsorship for employment based non-immigrant and immigrant visas.  However, as a global company, Caterpillar offers many job opportunities globally which can be found through our employment website .

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Job Info

Dec 13, 2019


United States