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CI Aftermarket Solutions Representative

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Location: , Sao Paulo, Brazil
Date Posted: Nov 18, 2019

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Job Description


General Information
This position aims to drive revenue and growth for the aftermarket solutions business in line with industry strategy in the assigned territory, communicated targets and by following established sales processes focused on the end customer. This will be achieved in close collaboration with the respective dealer(s) where the incumbent will provide leadership, guidance and counsel to optimize dealer’ sales force and sales processes effectiveness, in addition to leveraging opportunity management systems and processes to Caterpillar’s benefit, while recognizing and respecting independence of dealer.

Location: São Paulo or Belo Horizonte
Standard job duties:

• Deliver, in collaboration with the other verticals, to the annual total business plan for the assigned dealer territories (shared goal).

• In collaboration with assigned dealers develop and implement aftermarket solutions industry account plans for assigned high-opportunity customer accounts. Adopt and be an advocate for sales funnel management methods.

• Drive regular sales performance reviews with dealers and ensure implementation of corrective actions where needed.

• Seek understanding, document and communicate internally on customer requirements, business models, competitive landscape and other market intelligence to ensure product groups and other entities are aware of product & customer needs.

• Keep up to date with industry trends, changing technology and market regulations in countries covered

• Optimize parts sales variance utilization within assigned budget to drive incremental top line revenue and deliver business plan.

Collaborate with industries to identify customer accounts for growth

• Other



Basic Qualifications

Education: University degree completed preferably in Marketing or Engineering

Experience: Minimum of 3 years of field experience (Cross-industry experience). Knowledge of customer solutions (parts products, service offerings, solution offerings), experience in Sales & Marketing areas and proficient analytic tools user.
Language: Advanced English
Travel: 50%
Behavioral skills: communication, influencing skills , negotiation, team player, able to work autonomously,
Desirable Qualifications

Master degree
Fluent English 
• 5 years + more of field experience

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Job Info

Nov 18, 2019