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Aftermarket Parts Protection Specialist

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Location: Morton, IL, United States
Date Posted: Sep 25, 2019

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Job Description



Tackle projects with smart, engaged team members who will help you reach the next level in your career. Our teams treat each other—as well as customers—with integrity, accountability and courtesy.

The Product Support & Logistics Division currently has an opening for an Aftermarket Parts Protection Specialist in our Morton, IL facility. 

JOB PURPOSE: Improving Aftermarket Parts Protection processes aligned with Product Groups, Component Groups, and GASD. Deliver on PSLD Transformation related enterprise goals by effectively using 6 Sigma Methodologies, Continuous Improvement Processes & Change Management Processes. This position will facilitate improvements to processes that ensures that our aftermarket sales are protected and drive sales back in-channel to improve OPACC and Enterprise Benefits.


As an Aftermarket Protection Specialist, this position will take on responsibilities of project leadership of cross-functional teams with complex scope associated with:

  • Data analytics to identify and measure protection opportunities to align with part lifecycle and proliferation processes
  • Identifying and closing gaps with Branding, aligned with the Business Partner Goals and Processes (NPI, Purchasing, Quality, Manufacturing & Packaging)
  • Enterprise-wide initiatives to identify and implement additional protection processes that align with Product Group goals and strategies
  • Developing metrics that provide the necessary detail for our business partners to drive aftermarket parts protection actions
  • Identifying and improving standard work and training for Aftermarket Protection processes

Incumbent must be proficient in Change Management Processes to ensure that any impacted or affected Business Partner understands why the change is necessary, the risks to not changing, and coach their team to accept and embed the change necessary for improvements and Enterprise benefits.

Travel (10% - 25% working time)


Basic Qualifications:
  • Bachelor’s degree in Engineering or Science
  • Previous 6Sigma Black Belt and/or project management experience
  • Proven leadership in leading multi-functional teams
  • Demonstrated analytical skills identifying root causes based on facts and data
  • Knowledge of Caterpillar products and services, its internal systems, processes, and procedures; and a general understanding of external customers, competitors and market influencers
Top Candidates Will Also Have:
  • Strong diagnostic and analytical skills
  • Strong leadership, communication, and influencing/consensus-building skills
  • Proven planning and organizational skills
  • Proficiency in Microsoft Excel and PowerPoint
  • Knowledge of Engineering processes like NPI & CPI
  • Prime Product and Component knowledge
  • Previous experience with data analytics and/or visualization
  • Ability to build strong relationships and work closely with peers and senior level leadership
  • Attention to detail, initiative and ability to deal with uncertainty and ambiguity
  • Ability to articulate complex issues to upper management with a strong executive presence
  • Excellent written and visual communication skills

Caterpillar is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website at

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    Job Info

    Sep 25, 2019


    United States