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Location: Corinth, MS, United States
Date Posted: Sep 23, 2019
There’s more to work at Caterpillar than just the work itself. We hire smart, friendly people and it shows in our culture. We hold ourselves to high standards and make sure our values of integrity, excellence, teamwork, commitment and sustainability come to life in the way we work.
The incumbent in this position develops plans and tools that are used for internal quality certification for both the
implementation of maintenance of the Quality Management System (QMS). Ongoing conformance to the QMS will also align with the corporate requirements of the successful implementation/utilization of APQP (Advanced Product Quality Planning) and PPAP (Production Part Approval Process) tools.
This position will conduct investigations and analyses which contribute to the development and implementation of
methods, procedures and equipment that ensure quality standards for parts and prime products. Also, the position will provide technical support for a commodity or commodity grouping of similar products by leading on quality development and certification of processes, cost reduction, production quality problems resolution, and warranty reduction.
This position is required to work with all employees to improve quality practices in their processes through quality manner such as daily coaching, tracking CPI (Continuous Product Improvement) projects & Scorecard, providing quality support if any poor results or negative trends occur, developing training programs, providing training courses of quality specifications to employees, conducting internal quality audits, facilitating management reviews, etc.
This position is required to implement the Idea Generation Process and Corrective and Preventive action processes by clarifying and verifying all ideas with related persons and spot check, explain the validation reasons, and encourage all employees to make contributions to achieve zero defect in operations. This position is required to be a coordinator between related teams when there are issues or roadblocks during implementing CPI projects and actions generated from the Idea Generation Process, and track its implementation progress.
Incumbents coordinate with engineering personnel on matters regarding Concurrent Product and Process Development (CPPD), New Product Introduction (NPI), prove design to production, engineering changes and deviations, supplier designs, specification approvals, and meeting cost reduction goals.
This position is required to be proactive to develop quality related control methodologies and systems such as Cost of Quality control company-wide. Encourage the implementation of the established systems. Analyze and solve problems occurring during implementation.
This position is also required to actively support Safety/5S/Lean Manufacturing/Class A and on-going support, to
help area owners set up goals and integrate 5S/Lean Manufacturing Practices with Internal Quality Certification system through standardization and documentation.
Occasional travel may be required for this position.
This position acts as an advisor or consultant to senior management. The incumbent may serve as a company- wide resource on a highly specialized area or serve multiple units in a broader functional area and assist senior management in interpreting and using information provided.
Typical internal customers include various contacts throughout Caterpillar worldwide and its subsidiaries. External contacts include various customers and vendors throughout worldwide markets. The position is challenged to quickly and correctly identify problems which may not be obvious. The incumbent solves problems by determining the best course of action, within departmental guidelines, from many existing solutions. The incumbent is free to determine the best way to complete job assignments in order to achieve desired results. Work is reviewed after completion, except in the most complex or high impact situations. Impacts key quality goals including Customer Satisfaction, Continuous Improvement, Timeliness, Accuracy, Efficiency, Cost Savings, Vendor Certification, Internal Quality Certification, ISO 9001 Certification, etc. The position meets or exceeds quality standard set for the measure(s) stated
A Bachelor’s degree with an excellent understanding of quality
Minimum of 5 years of experience working in a manufacturing environment, or in a quality related field is required.
Will Also Have:
Requires a thorough knowledge of quality concepts including process control, analysis, Caterpillar internal certification principals, etc.
ASQ Certified Quality Engineer certification
ASQ Certified Quality Auditor Certification
Experience with ISO 9001 (i.e auditing, certification, etc.)
Previous experience leading New Product Introductions (NPI) projects
Effective Change Management skills
Strong Problem Solving skills
Six Sigma Black Belt or Green Belt experience
Requires strong communication, cooperation and influence skills to work with all levels of employees and customers, especially with leadership management employees.
Experience with Quality Management System and to be able to teach manufacturing/office employees how to properly apply quality tools or techniques
Previous experience leading Continuous Product Introductions (CPI) projects
APQP & PPAP Experience
Advanced computer applications
Good oral and written communications skills are a must.
Please ensure you frequently check the e-mail account you provided on your application, including the junk/spam folder, as this is the primary correspondence method in our recruiting process.LI
Caterpillar is not currently hiring individuals for this position who now or in the future require sponsorship for employment based non-immigrant and immigrant visas. However, as a global company, Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website .
EEO/AA Employer. All qualified individuals - including minorities, females, veterans and individuals with disabilities - are encouraged to apply.
Relocation assistance is offered for this position.