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Systems Application Representative

This job posting is no longer active.

Location: Chengdu, 51, China
Date Posted: Aug 29, 2019

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Job Description


As a System Application Representative, you will consult with dealers in an assigned industry (and sub-segments). Leverage outstanding machine application or product knowledge to improve closure rates, increase customer loyalty, and improve sales force effectiveness. This is a field-based assignment for a proactive individual contributor where assignments are complex and challenging.

Job Duties/Responsibilities may include, but are not limited to:

* Help increase Dealer salesforce knowledge of Caterpillar products and applications

* Support sales team achieve business plan.

Liaison among dealers, customers and other Caterpillar personnel 
* Identify dealer training needs in terms of products and applications
* Coordinate territory participation in local or regional sales training, contribute local inputs to development of sales training programs, and deliver sales training regionally or locally 
* Work with the dealer product managers, training profiles for dealer salesmen will be developed and maintained 
* Support business plan achievement by providing product application expertise at point of sale 
* Customer consultation 
* Identify and document job/application profiles based on field observation working with customers 
* Apply decisions to support and develop product sales, dealer effectiveness, overall segment growth, 
NPI process, process improvement, sales management process improvement, etc. 
* Provide direction to less experienced personnel 
* Stay abreast of industry and technology changes and relate those changes to Caterpillar, dealer and customer needs


Required Qualifications:

* Knowledge of company products, product applications, and the full customer value stream in the assigned industry 
* College or university degree or equivalent experience 
* 2 to 4 years prior experience in field assignments 
* Demonstrated ability to work independently, to communicate effectively and to influence others in the work group, dealer personnel and customers 
* Demonstrated ability to work on larger scale, more complex assignments and provide direction to lower level reps on project assignments


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Job Info

Aug 29, 2019