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Location: Grimbergen, Vlaams Brabant, Belgium
Date Posted: Aug 31, 2019
Emergency shipments of service parts to our dealers in EAME region from our Grimbergen facility rely heavily on airfreight mode to expedite the goods to the end destination. This role is a key liaison between various process partners in this space: the forwarders, the facility operations, the transportation team, dealer liaison teams and the EAME dealers themselves. This role also covers airfreight shipments to other DCs as well. This position will focus on daily performance management and issue resolution to enable booking of airfreight to the set standard. In addition, this position will work on improvement projects to ensure improved velocity and improved efficiencies, by elimination of process defects in shipments executed under both the ‘rolling carpet’ process (Forwarder performs the shipping floor function for Cat and executes onward transportation as contracted by Cat) and the ‘title passage exception’ process (hand off the goods to the forwarder who acts on behalf of dealers). The main focus will be on the shipments that are being handled via the BRUCargo platform (Brussels Airport).
Key Job functions include but not limited to:
Daily operations management of the airfreight operations at BRUCargo and issue resolution on individual shipments.
Collaborate with other department within Caterpillar Grimbergen and dealerships.
Participate in projects and implementation, performance management of process improvements that relate to airfreight shipment of service parts to EAME dealers and other distribution centers.
Education: Bachelor’s or Master’s degree or equivalent experience (professional experience in Logistics: 1-5 years is desired).
Good business acumen and interested in financial, supply chain and project management.
Knowledge of International/domestic transportation operations. Notions of 6 Sigma/Lean/Kaizen experience is a plus.
Team player with good interpersonal skills necessary to liaise and interface with Cat dealers, other Caterpillar departments and external service providers such as Freight Forwarders or Carriers.
This role be mainly based at the BRUCARGO location of the nominated forwarder and act as ‘on site’ person.
Possess very good communication skills - both written and verbal in English - knowledge of Dutch or French is an asset.