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Operations Staff Support (rotating shifts)

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Location: Grimbergen, Vlaams Brabant, Belgium
Date Posted: Sep 6, 2019

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Job Description


Function description


You are responsible for the coordination of all analysis, initiatives and program support to improve inbound and outbound related metrics.

You will also provide support to the warehouse supervisors on interpretation of PQVC (people, quality, velocity, cost) figures and performing deep dive analysis.

When policies or business are changing, you will also ensure that all the standard work, operational procedures and reports are kept up to date.



Job Duties/Responsibilities may include, but are not limited to:

Identifying and following up on the action plans leading towards PQVC excellence

Interpreting and identifying how the lean principles can be applied leading towards improved performance and service

Facilitate the implementation of the Quality Management system, Velocity standards and policies within the facility

Manage the operational databases and ensure proper development/preparation of reports

Analyse operational data and initiate reviews of operational processes with Ops management

Establish the weekly quality communication for Ops management

Analyse entries in the Exception database and cooperate with Ops management on improvements

Interpret and maintain service fill metrics



  • You are very result-oriented and can set clear expectations towards different teams but are also an excellent guide and coach that drives those teams towards the required results.
  • You must have an analytical mindset and strong knowledge of MS Office applications (Excel, Access, PowerPoint)

  • You are a real team player and able to work with cross-functional teams and is an excellent communicator.

  • You are action-oriented, punctual, customer minded and can work independently.

  • You have good interpersonal, organisational and planning skills.

  • Knowledge of SAP is an asset.

  • Very good knowledge of Dutch & English

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Job Info

Sep 6, 2019