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Americas Corporate Credit Manager

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Location: Nashville, TN, United States
Date Posted: Jun 16, 2019

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Job Description


JOB SUMMARY:  Oversee the managed portfolio credit and portfolio health of Caterpillar Financial Services Corporation (CFSC).  Manage, extend and monitor credit, portfolio and risk management policy on a worldwide basis to provide satisfactory, reliable returns while minimizing losses and expenses for the loan portfolio.  Provide risk management reviews through the identification, assessment, diagnosis and reporting of opportunities and challenges to enhance Cat Financial’s global credit, portfolio management, compliance and remarketing processes.  Support the research, design and development of credit, portfolio management and remarketing review framework and specific recommendations.



            Credit Approval Authority (Secured):                                                $  7.5 Million

            Credit Approval Authority (Unsecured):                                            $     1 Million

            Document and Funding Authority:                                                     $   10 Million                          

            InfoLease Authority:                                                                          $ 300 Million

            Late Charge Waiver Authority:                                                          $   25 Thousand

            Receivables:                                                                                        $14.6 Billion

            Personnel:                                                                                           7 - 10  Exempt


PRINCIPAL DUTIES AND RESPONSIBILITIES:  This is a multi-incumbent position, which is assigned to review regional and/or industry group credit submissions.     

  1. Provides support to line units managing the overall borrowing needs of customers and Caterpillar dealers and helping contribute to the growth of Caterpillar Financial Services Corporation's (CFSC) financing opportunities.  Evaluates the credit of new transactions over line unit limits.  This includes analyzing financial statements, equipment evaluations, and industry information for new and existing transactions, making recommendations, and seeking final approval from the appropriate authorized credit grantor(s).

  2. Assures risk is minimized through the development and implementation of credit policy and procedures.

  3. Visits customers and dealers as necessary to facilitate the credit decision/recommendation and may fill in for line unit Credit Managers from time to time.

  4. Provides support to line units with the covenant compliance on all CFSC loans.

  5. Maximizes the value of CFSC's loan portfolio by directing periodic physical collateral audits.

  6. Works with Legal and line units to coordinate credit approval and execution of documents for Caterpillar programs.

  7. Acts as a liaison for all credit related aspects of the securitization process.

  8. Provides timely and professional service to line units and end users.  Periodically reviews the completion of loan document preparation, approval, and funding according to the customer's needs and without compromising established policies and procedures.

  9. Develops effective working relationships with all resources within CFSC to respond in a timely manner to standard, as well as special requests from the customer.  Develops effective working relationships with those outside CFSC (Cat Inc., NACD, Dealer Co-ops, Dealer Management personnel, customers, banks, other finance companies) to respond in a timely manner to standard, as well as special requests, such as waivers, amendments, inter-creditor negotiations, new document preparation, etc.

  10. Oversees the administration of CFSC's credit policy.  Directs the adherence to corporate credit policy for communication and implementation through the line unit managers.  Updates the Corporate Credit Manual.  Negotiates contracts with agencies for credit investigation services and maintains usage statistics (i.e. Dun and Bradstreet and TRW).  Coordinates periodic meetings to address corporate credit, operations and customer service issues, which includes, but is not limited to creating the agenda and chairing such meetings.

  11. Oversees and may conduct on-site reviews of line unit credit and portfolio management policies and practices.  Reports findings to Senior Management and the respective Region Office.

  12. Acts as the Chairman of the CFSC Credit Committee, which includes, scheduling regular meetings, arranging for presentations, documenting decisions and recording and reading committee minutes.

  13. Participates on the Periodic Documents Committee representing credit, collections and risk management.

  14. Gives credit guidance to marketing for new finance programs.

  15. Trains, develops, motivates, counsels and coaches staff.  Prepares individual PDP evaluations and developmental plans and reviews them with staff members.

  16. Participates in the Budgeting & Forecasting Process for the credit portion of Risk Management & Marketing Group.

  17. Supports and administers the Country Risk Assessment Process and provides updates and revisions to all line units worldwide.

  18. Tracks and administers (including reporting) the main credit metrics of credit turn and top 20 customer presentations and distributes results to all line units worldwide.

  19. Assists in the development and administration (including training) of company customer risk rating methodology.

  20. Assists in the development and implementation of participation and syndication strategies and procedures.

  21. Identifies, assesses, diagnoses and reports opportunities for enhancing Cat Financial’s global credit and portfolio management.

  22. Supports the research, design, development and measurement of credit, portfolio management, compliance and remarketing review framework.

  23. Develops appropriate learning interventions based on assessment of training needs, technology and the working environment for the audit team members.

  24. Reviews the portfolio reporting of CFSC past dues, potential and actual credit losses and dealer, customer, country and non-local currency lending exposure with line unit management.

  25. Performs risk analyses of the corporate portfolio.  Looks for positive or negative trends in the portfolio (e.g. past dues and credit losses).  Ensures that risk levels align with corporate policy.  Reports results of analyses to senior management.  Recommends solutions if risk is outside of appropriate range.  Provides input on the status of the portfolio for asset securitizations or dealer portfolio purchases and advises the impact of these transactions on the portfolio.

  26. Ensures company-wide compliance with collection, documentation and portfolio reporting policies and procedures.

  27. Participates in accomplishment of continuous improvement objectives for the department.  Progress toward accomplishment of these is measured through maintenance of necessary measurements and analysis of associated data.  Participates in the identification of problem areas and development of resolutions to address them.

  28. Understands the Equal Opportunity and Harassment policies of the company, applies them in all aspects of management and maintains an environment, which is consistent with these policies.








  1. Thorough knowledge of and advanced ability to apply math computation skills including those used in financial modeling and forecasting.

  2. Advanced ability to analyze the financial status of customers.

  3. Thorough knowledge of finance/leasing products, policies, and procedures.

  4. Advanced ability to define finance/lease markets and make recommendations.

  5. Thorough understanding of commercial law, including Uniform Commercial Code and regulations governing bankruptcy.

  6. Thorough knowledge of CFSC credit and documentation procedures, processes and operations.

  7. Demonstrated knowledge of human resources policies and procedures.

  8. Thorough knowledge of and ability to apply human relations skills.

  9. Advanced ability to generate stable, reliable returns to CFSC and Cat Inc. through the effective direction of the assigned credit area.

  10. Advanced ability to effectively manage the credit and new business operations, focusing on achieving goals in support of new business objectives with acceptable risks.

  11. Proven ability to develop and nurture positive relationships with external and internal customers.

  12. Demonstrated ability in maintaining an atmosphere that establishes quality customer service as the primary focus.

  13. Advanced knowledge of and the advanced ability to develop, administer and manage training plans to maximize the development and performance potential of employees.

  14. Ability to speak, read and comprehend languages other than English may be essential.


    EDUCATION/EXPERIENCE:  A 4-year college or university degree in any of the business disciplines, and a minimum of 10 years exempt experience in, and a thorough knowledge of, commercial lending, marketing, credit and customer services at the retail and/or wholesale financing levels is recommended.  Equivalent experience may be substituted for education.




EEO/AA Employer. All qualified individuals – including minorities, females, veterans and individuals with disabilities – are encouraged to apply.


Additional Information:


- Extensive credit experience

- Equipment finance experience 

- Risk Management experience

- Plus if the candidate has experience creating credit policies

- Plus if the candidate has international experience


Credit Manager, SVP, Senior Vice President, Risk, Credit Policies, Credit Officer, Director, Equipment Finance, C&I, Commercial Lending, Construction Equipment, Mining Equipment, Credit Authority, NACM, ELFA, CMA, Captive Finance, Underwriting Manager



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Job Info

Jun 16, 2019


United States