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Customs Compliance Supervisor

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Location: Johannesburg, State Not Specified, South Africa
Date Posted: Jun 26, 2019

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Job Description


Customs Compliance Supervisor Job Description


We are Caterpillar, we are the world’s leading manufacturer of construction and mining equipment, diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. Caterpillar lead the way in design, manufacture and presence in the industries we serve.


One of our parts distribution facilities is based in Johannesburg along with our regional support and management teams. Our South African business has grown significantly over the last 18 months and we need experienced, ambitious and committed colleagues to help us achieve success in the region. We encourage development and growth of our teams, offer continuous challenges and support and training.


Selected candidate will join the Trade Compliance Operations team in Johannesburg which makes sure CAT trade is conducted in compliance with local and international customs regulations.

Detailed responsibilities:

  • Lead local team of specialists making sure all daily performance is on target.

  • Monitor S. Africa customs regulatory updates and support implementation of process changes (if necessary)

  • Become single point of contact for local trade related topics and channel escalations within CAT global trade operations structure

  • Act as the single point of contact for customs and tax authorities (SARS) on day to day customs matters – agreed working protocol with Public Officer on any other customs matters which Public Officer may be contacted on by SARS

  • Control and govern local customs processes and performance metrics with periodic audits and assessments

  • Make sure requirements of the global CAT customs program are incorporated in local processes (including reporting and annual risk evaluation)

  • Communication with Facility Manager; Public Officer and Regional Trade Compliance Manager

  • Coordination of Dealer queries for additional documentation or information in respect of goods exported from the facility to the Dealer (especially, any requests for copy export entries).

  • With support from regional manager, monitor duty spend, regularly evaluate the viability and desirability of duty minimization mechanisms (incl. preferential origin (FTA),  duty suspension and duty drawback)

  • Lead automation initiatives and special projects to improve process efficiency and risk management




  • Bachelor degree in business administration /or finance /or supply chain

  • Minimum of 5 years of experience in import/export administration including classification, free trade agreements, duty drawback, and auditing.

  • Excellent English written and verbal communication skills and ability to collaborate across multiple organizations

  • Prior people management is desired

  • Manage local customs brokers – with processes and monthly reviews of performance against customs services SLA and KPIs

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Job Info

Jun 26, 2019


South Africa