Location: Grimbergen, Vlaams Brabant, Belgium
Date Posted: Feb 14, 2019
Description
Function description
The Order Fulfillment Analyst (OFA) coordinates and collaborates with the supply base in order to obtain a smooth parts flow from supplier to our Distribution Centre in Grimbergen. He/she is responsible for a full set of suppliers and monitors their performance, initiate corrective actions when needed and will be the key person in resolving customer back orders assigned to his/her supplier base. While performing these tasks, you are in contact with several process partners within the supply chain: suppliers, transportation, global purchasing, quality control, inventory management,…
Key Job functions include but not limited to:
- Ensuring professional contact with suppliers by phone and email on a daily base
- Electronic communication with our Caterpillar Dealerships
- Timely respond to back order situations
- Responsible for a dedicated set of suppliers
- Managing a specific workload and synchronizing our inbound systems
- Monitor and analyse the performance of the assigned supply base
- Support activities that will improve supply chain performance levels
- Collaboration with all process partners
- Participate in projects when required
Qualifications
Requirements
- Master or Bachelor degree or relevant experience in similar environment
- As a minimum requirement: good knowledge of English, Dutch and/or French
- Good interpersonal and problem solving skills
- Analytical
- Customer focused
- Knowledge of Word, Excel
- Willing to learn several applications