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Account Services Administrator II (CCFL)

Location: Beijing, 11, China
Date Posted: May 21, 2020

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Job Description

Description

As an Account Services Administrator, you will directly contribute to Caterpillar’s success by supporting various accounts receivable management efforts.

Job Duties/Responsibilities may include, but are not limited to:

* Providing administrative support for the Collections group. Preparing invoices and other miscellaneous forms and letters, and responding to various collection requests. 
* Collection related inquiries may include calculating buyout requests, working with Treasury to correct misapplied payments, waiving late charges, answering tax and payment related questions, solving invoicing problems and making changes to contracts in the Leasing system. 
* Being able to respond to credit reference inquiries and loan balance confirmations submitted by auditing firms, which may involve using CQS to confirm interest paid and principal balances. 
* Maintaining various logbooks and spreadsheets for tracking customer services volume and performance. 
* Being a committed student of the business seeking knowledge and experience that benefits current performance and prepares for future advancement. 
* Nurturing a strong working relationship with fellow employees, headquarters personnel, territory managers, CFSC customers, and dealer personnel.

Required Qualifications:
* This position requires a Bachelor's degree
* Ability to display a courteous and helpful attitude when answering customer service related questions. 
* Knowledge of and ability to apply math computation skills. 
* Knowledge of and ability to prepare and maintain spreadsheets. 
* Demonstrated ability to perform general office tasks.

Qualifications

Required Qualifications:


* This position requires a Bachelor's degree

* Ability to display a courteous and helpful attitude when answering customer service related questions. 

* Knowledge of and ability to apply math computation skills. 

* Knowledge of and ability to prepare and maintain spreadsheets. 

* Demonstrated ability to perform general office tasks.

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Job Info

May 21, 2020

200002J4

China