This job posting is no longer active.
Location: Mossville, IL, United States
Date Posted: Apr 2, 2020
This includes assigning workload to team members, ensuring documented processes are followed and accurate, and ensuring changes are compliant with business and Sarbanes Oxley processes. This position supports the Engine “quote to cash” process.
Job Duties/Responsibilities may include, but are not limited to:
This position works within OMP ECC (with the Senior Business Process Analysts and CPD), along with GIS, and 3rd Party providers (Deloitte & IBM) for each release.
The incumbent interacts with experienced internal and external end-users to investigate and resolve system issues. Typical internal customers include various contacts in Caterpillar worldwide operations, not limited to: dealers, engineers, shipping and scheduling personnel, order analysts, and billing and account coordinators.
The position is challenged to carefully evaluate problems and review a large number of possible solutions before selecting one option. Problems may be complex and can require the incumbent to develop solutions. The incumbent sets priorities and establishes a work plan in order to complete broadly defined assignments and achieve desired results. He or she impacts key quality goals including Customer Satisfaction, Continuous Improvement, Timeliness, Accuracy, Efficiency, Cost Savings, Process Quality, and Other Measures. Services provided must comply with Sarbanes Oxley rules. The position works to develop innovative processes and/or methods to best use resources or technology in meeting quality goals. Process / system modifications often create significant change management issues. As a result, the Business Process Analyst II is in a key position to ensure accurate releases for Commercial Process Division.
year college degree concentrated in Business Administration, Information
Technology or related fields
* 2-3 years project management experience
Top candidates will also have:
* Prior experience working in SAP Sales and Distribution Module (3+years)
* Knowledge of various Caterpillar Engine products, product applications and pricing
* Intermediate understanding of global engine order fulfillment and business processes
* Demonstrated initiative and results oriented
* Strong analytical ability or SQL and Excel skills
* Strong oral and written communication skills