Location: Perth, WA, Australia
Date Posted: Mar 26, 2020
Provide effective training and evaluation to customers, dealers, internal personnel and varied audiences to support and promote the sale of Caterpillar products and services with a specific focus on MineStar Command for Hauling. Support development and execution of global office and operator training programs.
Job duties include but not limited to;
•Develop curriculum for training courses based on objectives established for the various training programs, including development of course modules, appropriate training materials, and assessments.
•Stay current with 1-2 product families to be able to provide instruction re: operation and application techniques, as needed.
•Be liaison with SMEs (Subject Matter Expert) as required to build training materials.
•Demonstrate safe practices, features, capabilities and operation of technology products.
•Participate in courses and / or demonstrations at technology learning centers, Simulation Schools, etc., as needed.
•Provide hands-on and classroom training related to product operation and safety, as needed.
•Interact with dealers, customers and partners as needed for questions regarding assigned training product/s.
•Participate in technology product NPI (New Product Introduction) process as appropriate and collaborate with partner organizations as needed to execute assigned training deliverables.
•Support division's business plan.
•Develop training materials within budget.
Travel range: 20-50% both domestic and international.
Required Qualifications and Experience:
•Knowledge of, and operating skill in, technology products software and their applications
•Strong human relation, communication and organization skills
•Strong analytical skills
•Strong program/project management skills
•Demonstrated technology training experience (classroom, dealer and customer facing)
•Prior related training roles; Bachelor degree or equivalent
Desired Qualifications and Experience:
•Certificate IV, Training and Assessment
•Understanding of the Caterpillar dealer network
Your road to success is built through a Caterpillar career. As part of the talented Caterpillar team, you appreciate that working for a global leader creates endless opportunities for you.
EEO/AA Employer. All qualified individuals – including minorities, females, veterans and individuals with disabilities – are encouraged to apply.